Reference projects of the CANCOM Service Factory

CUSTOMERS APPRECIATE THE COMPREHENSIVE SERVICE PORTFOLIO

When the CANCOM Service Factory went into operation in 2018, 120,000 refinements were successfully carried out for a wide variety of customers in the same year. See for yourself the added value of CANCOM Service Factory’s Client Lifecycle Management.

REFERENCES

AUTOMOBILE MANUFACTURER

PUBLIC SERVICE: JUSTICE

SPORTS EQUIPMENT MANUFACTURER AND DISTRIBUTORS

ENERGY SUPPLIER

AIRPORT OPERATOR

AUTOMOBILE MANUFACTURERS

In the CANCOM Service Factory, we took an inventory of more than 4,000 iPhones and equipped them for an automobile manufacturer.
These were delivered to the customer by a CANCOM technician and handed over to the customer.

Services of the Service Factory

Inventory

Inventory

Admission, inventory number, IMEI number

Assign to employee

 

Build-up

Application of display protection

PUBLIC SERVICE: JUSTICE

Over 6,000 printers were inventoried for a customer in the public sector. Labels with serial and customer order numbers were also created and affixed. In addition, toner was installed, firmware updates were performed and the network was configured.

Services of the Service Factory

Inventory

Inventory

Label creation with serial number and customer order number

Applying the label

 

Build-up

Installing toner

Firmware Update

Network configuration

SPORTS EQUIPMENT MANUFACTURERS AND DISTRIBUTORS

For this customer we did the basic setup of 3,500 tablets and created an APPStore account, installed and arranged apps. The battery was also recharged and a case attached.

Services of the Service Factory

Inventory

Inventory

unpack

Inventory

basic setup

Create APPStore account

Installing and arranging Apps

Build-Up

Charging the batteries

Attaching an envelope

ENERGY SUPPLIER

For an energy supplier, 37,000 assets were inventoried, labelled and a DGUV V3 test carried out. After refuelling, the assets were delivered in lattice carts. The old equipment was dismantled and the new equipment assembled on site.

Services of the Service Factory

Inventory

Inventory

Unpack

Inventory

Labelling

DGUV V3 exam

 

Build-Up

Refuelling

 

Return of old devices

Inventory of old equipment

Certified data erasure

Remarketing

Return transport of the old devices to the Service Factor

AIRPORT OPERATOR

In this project, 3,550 assets were inventoried and delivered directly to the customer in grid trolleys.

Services of the Service Factory

Inventory

Unpack

Inventory

Labelling

DGUV V3 exam

Share page

Contact

Markus Konhäuser
Manager Service Factory