In case of problems with one of our devices, our SWAP Service is competent on your side. Depending on the Service Level Agreement, we guarantee the delivery of a replacement unit within 48 hours.
You will receive a pool device that is refueled in a personalized way. Of course we accept the defective device and take care of the repair and the return to the device pool.
of the problem
refuelling of the clients
of the pool device
of the pool device
RETURN
of defective device
of the repair
RETURN
to the device pool
Companies’ IT today is very complex. It is essential for effective and networked work processes. If certain elements fail, entire areas of the company are quickly paralyzed and the business is endangered. It is therefore very important to have a reliable partner at one’s side for such situations who can provide rapid relief.
If there are any problems with a device, CANCOM Service Factory’s SWAP service will be happy to assist you. We guarantee that we will have a replacement unit available to you within 48 hours, depending on the Service Level Agreement.
